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Reviews from AWS Marketplace

13 AWS reviews

External reviews

442 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Software

New Relic the best monitoring tool for startups

  • April 25, 2023
  • Review verified by G2

What do you like best about the product?
New relic helps me to stabling a self service observatilty platform for my developers. They cover end to end monitoring for any startup.
What do you dislike about the product?
As a start up grow you will need more advanced features as Real-time user monitoring and authentic browser testing.
What problems is the product solving and how is that benefiting you?
Providing observatility for my company.


    Alexis C.

Best overall observability platform on the market

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Full stack observability with adequate pricing. They do not try to overcharge with per server pricing or anything like that. They offer the best APM solution and it integrates with infrastructure monitoring and logs to get a full view on your systems.
What do you dislike about the product?
There is a big learning curve, the platform is well documented but not as intuitive as I would like. Often I am not using all the future at 100%
What problems is the product solving and how is that benefiting you?
Giving us data about our apps. helping us troubleshoot weird problems and edge cases after they happened. Getting notified in cases where our app is performing badly.


    Vivek P.

NewRelic Reviews

  • March 23, 2023
  • Review verified by G2

What do you like best about the product?
Easy way to monitor the application metrics and see all the things in visual form on the new relic UI. The best part of it is that you can easily find all the reasons behind any production issue or slowness.
What do you dislike about the product?
The support system is also very poor, many times find issues in some APM monitoring and try to reach them to find the solution ASAP but it was not good as we expected. Newrelic new UI is very complicated, compare to the old UI.
What problems is the product solving and how is that benefiting you?
To prevent the production outage and slowness by getting the alerts from it.


    Computer Software

Benefits with Using New-Relic

  • January 23, 2023
  • Review provided by G2

What do you like best about the product?
New relic helps to monitor instances running on AWS and show thier metric such as memory usage, and compute usage etc., new relic is also useful in monitoring docker containers, and one can also prepare custom data from these metrics
What do you dislike about the product?
Nothing to dislike, but learning new relic is a bit tricky, more resources can be made public to get the knowhow to use it more effectively
What problems is the product solving and how is that benefiting you?
New Relic is helping to observe and monitor metrics of ec2 instances running on AWS and also monitor metrics of the ML models running and thus saving from opening Model metrics on aws every time


    Muhammad A.

Value for Money in Application Performance Monitoring

  • January 05, 2023
  • Review verified by G2

What do you like best about the product?
Everything from Error Monitoring to Application Performance Monitoring, Alerting to Multiple destinations, and Supporting Multiple Cluster Nodes and UI has improved a lot recently.
Overall Speed to retrieve and understand any incident is fast no matter how much the size of data pushed to New Relic.
What do you dislike about the product?
I like everything about New Relic except the Pricing Model, which is charging per user. If your team size is big then the pricing model should be something very flexible to give access to monitor the health of the application to every single developer.
What problems is the product solving and how is that benefiting you?
Application Performance Monitoring, Incident Management, and IT Alerting. Resulting in identifying the potential application bugs in time with the help of a full error stack trace narrowing down the area of interest.


    Isidro M.

Application and Infrastructure O&M fully automated

  • December 14, 2022
  • Review verified by G2

What do you like best about the product?
APM Transaction traces as well as PageActions customizations through the API.
What do you dislike about the product?
Full user subscription can be a little pricey, and it's the only way for your team to check on transaction traces. Support through the community hub is sometimes not enough.
What problems is the product solving and how is that benefiting you?
We're a lean organization. We rely on NewRelic for Observability and Monitoring. We don't have to hire dedicated personnel, which saves costs.


    Paulo A.

BEST Full observability tool in the market

  • November 23, 2022
  • Review verified by G2

What do you like best about the product?
New Relic brings all aspects of observability into one software, allowing you to monitor in a granular way all aspects of your infrastructure, application layer, customer side lawyer and much more.
What do you dislike about the product?
It's a complete observability platform, which means convincing all layers of engineers, backend, frontend, DevOps and QA, it also has a normal learning curve for the size and features available
What problems is the product solving and how is that benefiting you?
Unify and centralize, log, metrics, alarms and rules to monitor the entire cloud and on-site software, hardware and data storage ecosystem. by having all metrics in one solution minimizes costs, IAM maintenance and mean time to recover.


    Jonathan L.

We prefer New Relic over Data Dog!

  • November 14, 2022
  • Review verified by G2

What do you like best about the product?
New Relic makes it super easy to instrument our digital experiences, services, and their underlying infrastructure. It's super flexible and allows you to send the data in via their agents, open-source solutions (like Prometheus, StatsD, etc.), and they have a bunch of Ingestion APIs which can be used programmatically to format whatever type of data you want. You can also configure alerts or add visual elements to dashboards across every page of the platform, making it really easy to build advanced visualizations.
What do you dislike about the product?
I wish New Relic had made it easier to export topology data into CMDB solutions like ServiceNow. Doing so would enable us to use all of the real-time collected asset inventory & config data to keep our CMDB updated as well.
What problems is the product solving and how is that benefiting you?
New Relic helps us, and our clients, detect performance bottlenecks that hurt their businesses or degrade customer experience for end-users of their products or services.


    Mohd S.

Amazing Observability Tool

  • November 04, 2022
  • Review verified by G2

What do you like best about the product?
Easy to Implement monitoring, wide range of platforms covered with different modules of NewRelic. Easy to troubleshoot problems using docs.
What do you dislike about the product?
Certain limits need to be expanded(eg: 2000 rows limit for dashboard import), Certain new features to be looked into
What problems is the product solving and how is that benefiting you?
Availability monitoring & slownses across SAAS based apps, slowness in web based in house apps and error rates, custom dashboards to present a numeric value for each performance metric of application to non IT people.


    Saurabh M.

Best tool to record, view and query your metrics

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
I love how new relic has made it a million times easier for me and my team to report events data and to be able to retrieve it throught effective querying. This too is just the best.
What do you dislike about the product?
There's nothing I'd say i dislike about new relic. While the GUI is really great, the NRQL API could've been a bit more friendly when having to query through a script.
What problems is the product solving and how is that benefiting you?
New relic has been playing a major role in recording all metrics for our apps herein our team. All of these metrics have been very useful to us, as they're further used to build our own recommendation engine.