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Robust and powerful tool
What do you like best about the product?
Easy to use to create customized solutions for a variety of business centers
What do you dislike about the product?
Nothing of note, I have had a very positive experience
What problems is the product solving and how is that benefiting you?
OnBase is planning on releasing a number of features that will help us maximize the benefits to our organization
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Complex but the best product for document management
What do you like best about the product?
I love that OnBase is so customizable, scalable, and can fit into almost every single industry.
What do you dislike about the product?
The support for the product is really the biggest struggle. We often get support with users offshore that are less experienced than the OnBase admins.
What problems is the product solving and how is that benefiting you?
OnBase is providing solutions with workflow. It allows us to manage the doument and the data from scan to completion in Epic. The customizable aspects of OnBase allows us to perform essentially any task that we like.
Great low to no code software
What do you like best about the product?
I really like that you do not need a strong coding background to use the software but if you do have the knowledge, you can still use toold such as SQL
What do you dislike about the product?
There are a lot of different places where configuration is dont. It is very easy to miss one simple checkbox which could ruin your entire build
What problems is the product solving and how is that benefiting you?
Our AP process has been simplified
Still learning
What do you like best about the product?
easy to follow and work witth and support
What do you dislike about the product?
Multiple icons makes it difficult to remeber where to go
What problems is the product solving and how is that benefiting you?
enterprise wide doc management
Great experience
What do you like best about the product?
I love the ease of Unity and how easy it is to train users to use Unity
What do you dislike about the product?
In Config - all drop downs should be in alph order!
What problems is the product solving and how is that benefiting you?
ease of scanning documents and integrating with Epic
New but it's been great so far
What do you like best about the product?
We are only just in the process of onboarding the product, but we appreciate the deep configurability of the application.
What do you dislike about the product?
i am too new to make any critical judgements!
What problems is the product solving and how is that benefiting you?
Currently Onboarding!
Very Flexible
What do you like best about the product?
Workflow and WorkView Features are great
What do you dislike about the product?
Not easy to learn, takes quite some time.
What problems is the product solving and how is that benefiting you?
Automation of Account Onboarding Process
My experience with OnBase has been amazing!
What do you like best about the product?
One of the upsides to using on base is the digital document management capability and reduction of paper use thereby making the environment more sustainable. Another upside to using On base is increased productivity.
What do you dislike about the product?
What I dislike about on base is some of the features are separate such as document retention.
What problems is the product solving and how is that benefiting you?
Solving the problem of cost with respect to paper and all equipment associated with paper, it also has solved the problem of storage.
OnBase Review
What do you like best about the product?
Searching in OnBase for documents that have been indexed There are many ways that searching can happen to help the staff member quickly locate the information they are looking for.
What do you dislike about the product?
There are many different ways to intergrate with other software. End user staff don't always understand the differences.
What problems is the product solving and how is that benefiting you?
Untiy forms for Nurse floating to other locations with the approval process has freed up many hours for nursing staff they no longer need to track down their form.
OnBase from a IT Pespective
What do you like best about the product?
OnBase is very robust, the applicaton should grow with our business. The workflow engine is very strong, we use it mainly for AP processing. The software has really has helped in identifying underlying issues in our processes. Customer Support is very good, the engineers are knowledagable.
What do you dislike about the product?
From a admin perspective, you have to conect to too many applications do administer the system.
What problems is the product solving and how is that benefiting you?
Invoice approval process.
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