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Reviews from AWS Marketplace

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External reviews

221 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lesia D.

On Base Review

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
i like working in onbase especially for the retingents of our files.
What do you dislike about the product?
i have no dislike, i am perfectly satisfied withour onbase program.
What problems is the product solving and how is that benefiting you?
its makes it easy to locate and work with file retention


    Kim W.

Powerful and as complex as you want it to be

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
It is versitile and powerful, able to be leveraged across many different business types, industries, and business departments
What do you dislike about the product?
We need to be very cautious when upgrading, as we have often found items breaking as nw versions are rolled out.
What problems is the product solving and how is that benefiting you?
It allows us to convert paper-based and email/Excel spreadsheet-based processes into remotely accessible processes. This allows for easire backup training and better customer satisfaction.


    Health, Wellness and Fitness

I'm blown away by today's AI presentation

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
OnBase does so much innovating,
We've only scratched the surface
What do you dislike about the product?
CPE support can be slow to respond when opening a ticket
What problems is the product solving and how is that benefiting you?
Managing medical records content


    Construction

OnBase consolidating our legacy systems

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
OnBase has a great momentum with many aspect I find important to invest my time in. The product is well thought out for many different case. Our support has proven to be very helpfull whenever we have run into issues. Many of our users will benefit with the new tools that will ease their use. The Integration with our ERP makes this a very powerfull solution for us.
What do you dislike about the product?
The implementation of OnBase was a bit challenging, but thanks to our FLOS we tackled many of the issues.
What problems is the product solving and how is that benefiting you?
OnBase has replaced legacy solutions that were well past standard support. It has brought more visibility to our users Invoice standards and procedures.


    Higher Education

OB Review

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
I like the different options and all the different things OB can do. It helps serves our customers and they can easily understand and navigate the software.
What do you dislike about the product?
Sometimes it can be difficult to build things as you have to do part in one application and part in another.
What problems is the product solving and how is that benefiting you?
Having a place to store and retrieve documents. Along with having workflows and forms


    Government Administration

OnBase has been a great product for our business needs

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
Paperless. Quick transfer of documents.
What do you dislike about the product?
Sometimes the options are over whelming and I have to go to many MRGs to get an answer.
What problems is the product solving and how is that benefiting you?
Being a paperless business. Allowing individuals to work from home.


    Scott C.

Unity Client Review

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
Easy access to documents. Being able to look at a file from multiple locations.
What do you dislike about the product?
It does not always function properly. The server goes does frequently.
What problems is the product solving and how is that benefiting you?
Storage has been an issue for a long time for my organization. This eliminates that need.


    Government Relations

Onbase - the customization for you.

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
The customization of the product and the workflow creating is simple to as advanced as you want.
What do you dislike about the product?
The finickyness between pdf file formats.
What problems is the product solving and how is that benefiting you?
Getting rid of our paper files and cleaning up decaying paper.


    Edith G.

Love using Hyland OnBase!

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
I like the user frie3ndly platform. Mobile County has been using OnBase for its records management since 2018 and it is wonderful!
What do you dislike about the product?
I wioould like to see how to upload entire files into OnBase ragther than doing document by document.
What problems is the product solving and how is that benefiting you?
Document retention and destruction dates.


    Katie C.

A great platform that streamlined our processes.

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
When we switched to OnBase, we were able to downsize our paper storage down to almost nothing. We previously had all of the walls in our front office lined with filing cabinets. We were able to get rid of all of those. We also save so much time processing things through the OnBase system - people throughout the building are able to quickly and easily pull up documents that they need.
What do you dislike about the product?
There isn't enough time to go through all of the ways that we can better utilize the software.
What problems is the product solving and how is that benefiting you?
It is allowing us to share documents throughout our large company instantly and easily.