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Honest OnBase Review
What do you like best about the product?
We use it mainly as a document repository but there are SO many ways to configure each environment that it supports any and all types of use cases.
What do you dislike about the product?
Difficult to become an expert since there are so many things to learn and buttons to click and different configurations
What problems is the product solving and how is that benefiting you?
A safe, secure place for client records, account information, etc. Great security
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OnBase - A complete Enterprise Content Management Solution
What do you like best about the product?
OnBase is easy to configure and deploy even for complex solutions.
What do you dislike about the product?
Upgrading OnBase can be challenging with respect to App and WebServer
What problems is the product solving and how is that benefiting you?
OnBase is used in a number of different programs, but the most valuable is the generation and management of court documents which allows us to perform electronic filings
Reliable and Trustworthy
What do you like best about the product?
Product inovation with every release and the reliability of support.
What do you dislike about the product?
Room for improving reference documentation.
What problems is the product solving and how is that benefiting you?
Centralized document repository helps us ensure we meet our SLAs and can use our content to generate analytics.
Fabulous!
What do you like best about the product?
Workflow WebClient all products we use !
What do you dislike about the product?
N/A i see nothing wrong amazing at what it does
What problems is the product solving and how is that benefiting you?
Reporting, data Collection
Hyland OnBase
What do you like best about the product?
The platform has helped a number of our deptmarments at the University with their day to day processes. From student information to financial information.
What do you dislike about the product?
May be a little overkill for those that just want simple document management. Some features require additional licensing that would be nice to be included as part of the overall licensing such as REST API usage.
What problems is the product solving and how is that benefiting you?
Document management of records (Learning, student information, invoices)
OnBase Review
What do you like best about the product?
Repository - auditing - intergrations are seemless
What do you dislike about the product?
Nothing. it works as it should for our company.
What problems is the product solving and how is that benefiting you?
its solving our storing of document on site to a digital plattform.
Competent Functionality
What do you like best about the product?
product capabilities, configurable functionality
What do you dislike about the product?
Completely different usder experince depending on who builds your stuff. Competent tech support has declined.
What problems is the product solving and how is that benefiting you?
content and data in one place, allows us to streamline
Onbase is fabulous
What do you like best about the product?
The many different modules and eas of use .
What do you dislike about the product?
Nothing it is useful and helps my end users navigate with ease
What problems is the product solving and how is that benefiting you?
Finance police records and historical records
Great potential, many challenges
What do you like best about the product?
One central application to solve for multiple business processes
What do you dislike about the product?
Hyland support accessibility from my account manager
What problems is the product solving and how is that benefiting you?
Multiple
Experience
What do you like best about the product?
Document Retrieval and user security are good
What do you dislike about the product?
Hyland Support is a challege when dealing with company issues.
What problems is the product solving and how is that benefiting you?
Ability to capture audit documents for our gaming solutions.
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