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Extremely powerful, supported with well maintained documentation
What do you like best about the product?
NRQL, New Relic's customer query language, forms a fundamental layer of the platform that sets it above the competitors from our perspective. The competition try to state that NRQL has a steep learning curve that makes usage harder, however there are many ways that New Relic overcome that: strong documentation, samples throughout the platform, and even AI that can generate NRQL queries for you.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
The agents are trivial to install and set up, with the documentation being well maintained. New Relic have a strong commitment to Open Telemetry, helping customers avoid vendor lock-in.
What do you dislike about the product?
There are attempts in New Relic to use AI-like tools to understand the root cause of incidents in complex interconnected systems, but frankly we've never found this to be effective, so while it can highlight all the various issues occurring it does not seem able to pin point which issues are the cause and which are the symptoms. We've had to build up custom dashboards and tooling to fill this gap.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
New Relic's price model allows free users to access custom dashboards for free, but puts a paywall around showing the same data in New Relic's own views. This pushes cost-sensitive customers to duplicate New Relic views in dashboards, which makes an overhead and reduces usability.
What problems is the product solving and how is that benefiting you?
New Relic gives us the "single pane of glass" to understand all out platforms, across multiple data centres in the cloud and on-premise. The collation of data into one platform significantly reduces MTTR by helping us broaden everyone's awareness of their neighbour systems and opening up prior black boxes.
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I use this to check dashboards of our streaming players performances at Dazn
What do you like best about the product?
I like the creation of different dashboards for the different use cases that Dazn has. I like how easy is to create queries, and how I can integrate the queries property into our codebase. I also like how I can create different dashboards for the different features I want to monitor so everything can be organised by topic and by team.
What do you dislike about the product?
I think the graphs could be better more informative and more up to date with industry standards, they lack details and the design I think is outdated.
What problems is the product solving and how is that benefiting you?
We can see how well our Video Player performs in the different countries, new relic is very useful when filtering by custom properties, but also by country, cdn, asset id, etc.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
We combine this along side Conviva reporting, and this double observability gives us the best wider view of our application.
Application Monitoring with New Relic
What do you like best about the product?
The best thing about New Relic is its ease of implementation. The application data can be montored very easily with different properties. New Relic provides SLA report on daily and weekly basis. This is something truely amazing , as it shows , how fast our app is improving or degrading. It is very easy to use , even for beginners. The dashboard is quite simple yet very informative. It can be used on daily basis to monitor a application.
What do you dislike about the product?
New Relic doesnot capture logs automatically . They need to be imported from the machine. Thus , it may be a bit challenging on integration part. The free version doesnot have customer suppport.
What problems is the product solving and how is that benefiting you?
I have my application built on NextJs 14. New Relic is the only APM which I found most campatibleto it. It has relped me improve my app performance.
Newrelic Boosts Speed and Reliability for TruckX
What do you like best about the product?
At www.TruckX.com, I’m an Engineering Lead, and we use Newrelic for real-time analytics and custom dashboards that help us see how our fleet management systems work.
What do you dislike about the product?
Their plans can be quite expensive depending on the project scope.
What problems is the product solving and how is that benefiting you?
Newrelic enables TruckX to tune up the speed and reliability of our software. It helps us make our ELD Compliance and Fleet Management services more reliable and pleasing to the customer, helping manifest the brand as the Best ELD provider on the market.
A one stop alerting and monitoring platform
What do you like best about the product?
It's ability to both monitor signals and alert users on multiple platform such as slack, pagerduty, webhook, triggering switches on and off in Launch darkly
What do you dislike about the product?
NRQL can be tricky, It's abit different from sql
What problems is the product solving and how is that benefiting you?
New relic provides insights into how our application is doin.
New Relic: Best in Class
What do you like best about the product?
The browser monitoring provides great insight into client experience. The ability to run complex NRQL to gather and visualize data. Versatility of the synthetic monitoring.
What do you dislike about the product?
Not being able to run NRQL across sub-accounts. Lack of mass configuration options across sub-accounts.
What problems is the product solving and how is that benefiting you?
We are able to keep track of uptime and ensure that various website operations are functional to ensure our clients business is not impaired.
Optimizing Web Application Efficiency Using New Relic's Monitoring Tools
What do you like best about the product?
Since we implemented New Relic on our web application, we have been able to detect and fix issues faster, and even before they can happen. It allows us to visually diagnose and monitor what's going on.
What do you dislike about the product?
We don't get a better idea in some issues as for what's going on, but I believe it's a lack of implementation on our end.
What problems is the product solving and how is that benefiting you?
It helps us detect issues to apply hot fixes faster than before. It even allows us to prevent some of them from happening as we monitor closely our web applications.
Get complete control over your IT stack
What do you like best about the product?
I like how easy the tool is to use and who it gives us quick insights to core problems wherever they occur. It helps our developers see their code performing in real time and it gives them spot on analyses where errors and bottlenecks are found.
New Relic agent also collects a lot of insightful data from customers usage of frontend web and app services. With the easy to create Dashboards we are sharing a lot of customer usage data with the business units.
The custom events ability gives us also good value. We send in relevant business data so we can analyze business processes and see them in a larger perspective.
New Relic agent also collects a lot of insightful data from customers usage of frontend web and app services. With the easy to create Dashboards we are sharing a lot of customer usage data with the business units.
The custom events ability gives us also good value. We send in relevant business data so we can analyze business processes and see them in a larger perspective.
What do you dislike about the product?
There isn't that much to dislike actually. It's a pricy product indeed.
What problems is the product solving and how is that benefiting you?
New Relic solves MTTR (Mean time to resolution) when issues occur. Customers experience shorter downtimes and fewer errors in our services. We went from an app score of 2 to 4.2 in 9 months after we started using New Relic and rolled out agents on all our apps.
When issues occur we get quick and precise alerts to the right people. Few false positives when rules are set up right.
When issues occur we get quick and precise alerts to the right people. Few false positives when rules are set up right.
Great insights, at a cost!
What do you like best about the product?
Very in depth metrics, traces & monitoring. Helpful when debugging.
What do you dislike about the product?
Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling.
What problems is the product solving and how is that benefiting you?
When debugging a slow part of the application or tracing down a niche bug
Easy to track issues
What do you like best about the product?
The ability to track issues and relate them to all pieces of my estate plus deployments
What do you dislike about the product?
It takes a while to get used to the navigation of the site.
What problems is the product solving and how is that benefiting you?
Tracking behind the scenes error to front end/user errors.
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