Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
With little background within the marketing space, Braze can make everyone an expert!
What do you like best about the product?
The flexibility within the platform to create unique experiences for any industry.
What do you dislike about the product?
If you are a small team of 1 person, even with all the innovations available, you will still find yourself overwhelmed sometimes with all the offering within the platform. Much room for missed opportunities if time isnt available to constantly educate yourself about changes to Braze interface.
What problems is the product solving and how is that benefiting you?
Braze is helping to merge the gaps that are present for a person with no background in Marketing prior to filling my new role at my company. As someone with no background of experience in coding or email marketing this platform have brought me up to speed in a very short amount of time vs. going back to school to learn.
- Leave a Comment |
- Mark review as helpful
Low code, high efficiency marketing tool for the modern stack
What do you like best about the product?
Our marketing team can self serve creating campaigns and messaging for our members. Modern stack that support mobile first companies.
What do you dislike about the product?
Debugging and escalating production issues with the Braze platform is not as streamlined as I would expect.
What problems is the product solving and how is that benefiting you?
Braze makes it easy to leverage multi-channel messaging in a single campaign, customizing the messaging for our different audiences.
Using Braze is Great
What do you like best about the product?
I appreciate how quick they are to resolve and questions/concerns. Also, in the past two years, I've seen a lot of change and innovation that has made it easier to navigate and use. My CSM team is excellent. The Braze education resources are really nice and often answer my questions, but sometimes the content can be a little confusing. My CSM helps me decode anything I need help with.
What do you dislike about the product?
The current reporting in Braze feels really clunky and difficult to sort through. I often have to export info and analyze it outside of the platform.
Also, I really dislike that unique reporting metrics are no longer unique after 14 business days. That makes no sense and makes it even more difficult to capture metrics.
Also, I really dislike that unique reporting metrics are no longer unique after 14 business days. That makes no sense and makes it even more difficult to capture metrics.
What problems is the product solving and how is that benefiting you?
Braze allows us to message users with personalized content.
An Amazing Platform and Partner
What do you like best about the product?
The UI is very easy to use and intutive and the Braze team is always willing to help
What do you dislike about the product?
I only have great things to say about Braze!
What problems is the product solving and how is that benefiting you?
Braze allows us to easily integrate our data and create engaging expereinces for our customers. We are able to reduce the time and resources needed to implement campaigns.
Pushing engagement marketing to the next level!
What do you like best about the product?
Braze AI is growing and gaining new features empowering our team.
What do you dislike about the product?
There could be more data points that come out of the box.
What problems is the product solving and how is that benefiting you?
Braze is giving us the ability to reach in-app customers based on real time events!
Braze has been a good partner with us
What do you like best about the product?
The ease of use as well as the ability to execute your communications strategy
What do you dislike about the product?
Braze is limiting if it can't get the data it needs to unlock its full potential
What problems is the product solving and how is that benefiting you?
It's helping us communicate our offers to our guests and allow for segmentation. It is driving visitation and stay.
Braze is a good tool for customer outreach
What do you like best about the product?
User friendly
quick to learn
multi-channel customer outreach
quick to learn
multi-channel customer outreach
What do you dislike about the product?
Some frustrations with deliverary and capabilities with technology integration
What problems is the product solving and how is that benefiting you?
Emailing customers offers and campaigns
Multi-channel orchestration platform
What do you like best about the product?
allows me to orchestrate my campaigns across all of my channels in order to send the right message to the right person at the right time on the right channel
What do you dislike about the product?
limited to no b2b-focussed capabilities.
What problems is the product solving and how is that benefiting you?
sending the right message to the right person at the right time on the right channel - cutting down the noise and increasing personalization
Powerful, user-friendly platform for engaging customers
What do you like best about the product?
Generally user friendly UI, supports numerous marketing channels and data ingestion sources, active user community and lots of product updates/releases.
What do you dislike about the product?
Certain functionality (channels, data sources) require significant engineering/technical resources to implement and maintain, however that is largely true with any platform in this space.
What problems is the product solving and how is that benefiting you?
Reaching our users at any point in their journey with us, and targeting them with personalized messages based off the data we have on them. Also, and importantly, Braze enables us to do this more quickly and in more complex and nuanced ways without relying on the technical resources that would be needed to execute similar marketing efforts in other, legacy platforms.
Marketing platform for the future
What do you like best about the product?
Marketing user friendly UI, future thinking, easy to optimize, great customer service and support, integrates with other applications easily and seamlessly.
What do you dislike about the product?
More complex data setup that does require marketing, data, and eng team to be aligned at inital setup.
What problems is the product solving and how is that benefiting you?
Seamless custom journey experience through multi channels with optimization and best path capabilities at scale
showing 31 - 40