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Bright Data | 1

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External reviews

200 reviews
from G2

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    Higher Education

Reliable and easy-to-implement tool for data collection with excellent support.

  • September 30, 2024
  • Review verified by G2

What do you like best about the product?
I've found Bright Data to be a very valuable asset for data collection. The platform's robust, easy-to-use web scraping capabilities and extensive proxy network have significantly enhanced my ability to gather data. I've been particularly impressed with the reliability and speed of data collection, especially for large-scale projects. The customer support team is very responsive and has been helpful in resolving issues promptly. The flexible architecture allows for seamless implementation into existing frameworks and settings, minimizing the need for extensive reconfigurations.
What do you dislike about the product?
For those unfamiliar with web scraping, there is a learning period. The documentation helped me get started, though some advanced features took time to understand fully. However, support team is very helpful.
What problems is the product solving and how is that benefiting you?
Retrieving public available dara on a large scale.


    Research

Great Experience: Very Helpful with Excellent Customer Support

  • September 24, 2024
  • Review verified by G2

What do you like best about the product?
The platform provides access to a wide range of comprehensive datasets, making it easy to process and prepare them for use. This has been incredibly helpful! The wide range of data and tools available on the platform ensures that there's always a solution to my needs, making it a reliable source of data.

In addition, the customer support team is very responsive and willing to help with any issues or questions that arise.
What do you dislike about the product?
Initially, I had some difficulty understanding how to set the filter options effectively. However, after receiving an explanation, it became much more straightforward to use.
What problems is the product solving and how is that benefiting you?
I work in an interdisciplinary research environment where I need to bring together multiple datasets from different sources. Bright Data greatly simplifies my access to these datasets and makes it easy to extract the relevant data. The datasets provided are well organised, which helps me save time and focus on analysis rather than data wrangling. This efficiency has greatly benefited my work.


    Bastien C.

A fantastic resource to reliably, legally access otherwise-inaccessible data

  • September 18, 2024
  • Review verified by G2

What do you like best about the product?
Bright Data's products scratch an evident itch: collecting social media platforms' data has been made very hard in practice, despite legislation that makes it mandatory in many geographies.

Many platforms don't have APIs, third party Python libraries are usually not available, reliable or scalable. This left the research community trying to access social media data at scale with the need to reinvent the wheel for every new social media-related project. Bright Data has proven a fantastic answer to this issue.
What do you dislike about the product?
So far, nothing ! Being able to access posts that are behind log-in walls would be appreciated but I understand it might not be legally possible.
What problems is the product solving and how is that benefiting you?
Bright Data's products scratch an evident itch: collecting social media platforms' data has been made very hard in practice, despite legislation that makes it mandatory in many geographies.

Many platforms don't have APIs, third party Python libraries are usually not available, reliable or scalable. This left the research community trying to access social media data at scale with the need to reinvent the wheel for every new social media-related project. Bright Data has proven a fantastic answer to this issue.


    Higher Education

Good experience so far and helpful Bright Data team

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
Variety of data available and help provided by the Bright Initiative team
What do you dislike about the product?
The structure of the data requires a lot of cleaning before running analysis
There is a limit on the data that can be downloaded for a given project which restricts the possibilities of analyses that can be run
What problems is the product solving and how is that benefiting you?
Bright Data offers detailed dataset which can be used for academic research which often time would require a lot of time to access


    Ariel K.

End-to-end web scraping solution

  • September 16, 2024
  • Review verified by G2

What do you like best about the product?
I’ve been using Bright Data’s web scraping API and Web Scraper IDE for almost a year, and I couldn’t be more impressed with the experience. The ease of use of the web scraping API is truly remarkable. Even if you’re not a seasoned developer, you’ll find setting up and extracting data incredibly straightforward. The documentation is clear and comprehensive, making the whole process smooth and hassle-free.
The Web Scraper IDE's flexibility and customizability are standout features. It allows you to tailor your scraping projects to meet specific needs, no matter how complex they might be. The intuitive interface and powerful tools make creating, modifying, and managing your scraping tasks easy.
What truly sets Bright Data apart is their super professional support team. Their prompt, knowledgeable, and genuinely helpful support has been invaluable whenever I’ve encountered an issue or had a question. The account managers are not just there to assist; they act as real partners in your data extraction journey, providing valuable insights and support to ensure your success.
Overall, Bright Data’s web scraping solutions have exceeded my expectations in every way. Highly recommended for anyone looking for a reliable, user-friendly, and highly customizable web scraping solution.
What do you dislike about the product?
Previous versions of the documentation did not provide clear enough examples, but this was fixed some time ago.
What problems is the product solving and how is that benefiting you?
Data collection in very high volume and frequency


    Research

Great access to precollected data

  • September 03, 2024
  • Review verified by G2

What do you like best about the product?
As an academic partner, I really like the easy access to big datasets, like LinkedIn or Glassdoor, that can be used for analyses in papers. Instead of having to hire someone or collecting this data myself, you can simply download one of Bright Data's existing datasets. It makes life very easy! The data is quite clean and easy to navigate as well. The Bright Data team is also intent on making sure the data is used for a good purpose.
What do you dislike about the product?
Sometimes there can be weird technical problems with downloading the data -- e.g., I was trying to select a filtered set of the LinkedIn data but it was causing issues, so I ended up just downloading the entire (unfiltered) dataset.
What problems is the product solving and how is that benefiting you?
Collecting big data can be messy and time-consuming. Bright Data already has existing datasets that we can download and get to analyzing quickly. This cuts out a lot of time and labor that would otherwise be expended.


    David S.

Incredibly powerful, efficient, helpful data platform

  • August 29, 2024
  • Review verified by G2

What do you like best about the product?
I've been floored by the effectiveness of the Bright Data platform. As a co-founder of a non-profit, I qualified for their Bright Initiative and have used a number of their products (proxies, dataset marketplace, etc.) for several years now. We have had astonishing success using their proxies to collect web data for our research, and continuously rely on their ISP services to update our databases. The configurations are easy to use and integrate into our workflow, while the customer service every step of the way has been nothing short of exceptional.
What do you dislike about the product?
Bright Data has performed exactly as advertised.
What problems is the product solving and how is that benefiting you?
We use Bright Data to help source governemnt data either from public websites. We've also used it to query large social media networks to supplement our investigations.


    Deepak S.

Bright Data is an excellent tool with a wide range of features and outstanding customer support team

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
The web scraping tool is incredibly user-friendly. The intuitive interface allows even beginners to start scraping data with minimal effort. The implementation process is very efficient.
Customer support is excellent. They are always available to assist with any issues or questions, providing quick and effective solutions. Their responsiveness and expertise are truly commendable.
What do you dislike about the product?
Some websites are challenging to scrape due to lazy loading when using an IDE structure. However, this can be managed effectively with the use of Selenium and proxies.
What problems is the product solving and how is that benefiting you?
Bright Data’s solutions have streamlined data collection processes, saving time and resources. The tool’s advanced scraping capabilities allow me to extract data from sites that use JavaScript, ensuring we get the most accurate and up-to-date information. Also, solved the need for reliable and diverse IP addresses to avoid being blocked or throttled by target websites.


    Internet

Reliable API and great team

  • August 19, 2024
  • Review verified by G2

What do you like best about the product?
They did all the work, have set up our data collector for us, which was a real comfort. Everything works flawlessly, the API provides us with the expected report every time (we have a weekly cron job running, calling BrightData's collector). The team is present and checks in on us regularly. Overall this makes Brightdata's services a really high quality product.
What do you dislike about the product?
I haven't found anything to dislike yet :)
What problems is the product solving and how is that benefiting you?
We need to keep a long list of domains up to date, with information like: is this domain up and running? Does it redirect to another domain? Is it a redirection from another domain? Is it active? Etc. Instead of having to develop our own tool for that (probably some complicated scraper), BrightData simply provides us with the information we need.


    Siqi L.

Comprehensive dataset with easy to use dashboard and supportive teams

  • August 08, 2024
  • Review verified by G2

What do you like best about the product?
The dataset is of high quality, well structured and easy to use. The team is really helpful and kind.
What do you dislike about the product?
It would be much better if the data filter is more accessible.
What problems is the product solving and how is that benefiting you?
I am doing research focusing on labor market competition and its welfare impact. Bright Data provide me micro level detailed labor experience data and make my research possible and conveniencing to the academia.