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External reviews

248 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Haitham E.

Sophos MDR complete Review

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
Sophos is a UK product with intense experience in end point security and with their managed service including 1 million dollar assurance is a key attraction. Unlimited incidense response is another attraction compared to other products.
What do you dislike about the product?
Sophos MDR prices are high compared to the local SOC providers.
What problems is the product solving and how is that benefiting you?
24 hour monitoring is solved for us. unlike other soc providers, sophos eliminate all risk and verifies false positives. it is their responsibility to ensure we are secure.


    Philipp N.

Sophos MDR - 5 star product from Sophos

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
24/7 Support, Cyber Security Experts, Easy to use, Easy to integrate.
What do you dislike about the product?
There's nothing i don't like about Sophos MDR.
What problems is the product solving and how is that benefiting you?
It provides comprehensive security, even outside the working hours of our IT department. This increases security and virtually eliminates downtime.


    William C.

A no nonsense MDR solution that works out the box

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Sophos MDR offers a simple but extensive policy engine which allows our organisation to create policy which truely reflects our business. Implementation is straight forward with agent onboarding performed with a few clicks or an automated install script. Sadly (or not so sadly) I've not had to engage customer support much as the MDR product just works. As a daily driver of the product I'd have to say I am overall impressed with Sophos MDR solution
What do you dislike about the product?
Althought integration is straight forward the pay to integrate model is a hard pill to swallow, we have network services with a leading provider and we find that paying several thousand to bring that visability into the solution to be a bit unfair.
What problems is the product solving and how is that benefiting you?
Providing a robust security solution with a streamlined information security team. The tool including features that include FIM, EDR, Web Controls and DLP


    Dan B.

Great onboarding experience supported by a team of very knowledgable professionals.

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
Easy to deploy, configure and report from.
What do you dislike about the product?
No downsides, I haven't found anything I dislike about Sophos MDR
What problems is the product solving and how is that benefiting you?
Sophos MDR has helped increase our Cyber security posture and provide enhanced reporting for our stakeholders. Knowing that a team of Analysts are monitoring 24/7 provides comfort to the business and clients that we are taking security serously.


    Francisco F.

Sophos provides comprehensive, real-time threat protection and intuitive management.

  • June 24, 2024
  • Review verified by G2

What do you like best about the product?
Sophos provides a user-friendly interface that simplifies security management. Its dashboard is well-organized and easy to navigate, offering comprehensive insights into our security status at a glance.
What do you dislike about the product?
Integrating Sophos with existing legacy systems or third-party applications can sometimes be challenging. Specially the firewall integration.
What problems is the product solving and how is that benefiting you?
Since adopting Sophos, we've experienced improved network performance and reliability. The solution runs smoothly without causing any noticeable slowdowns, which is a significant advantage for our daily operations. Knowing that our systems are protected without compromising performance provides immense peace of mind.


    Food & Beverages

Easy to use and deploy

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, pattern recognition, SOC and e-mail notification.
What do you dislike about the product?
Sometimes admin console should be improved to detect partially/not installed clients.
Sometimes it gives false positive that need further investigation.
What problems is the product solving and how is that benefiting you?
Increase security, constant update of virus patterns, managed SOC that provide 24/7 monitoring/assistance.


    Manufacturing

Instant MDR

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
Great support.
Analyst avoids unnecessary alerts. Hence low False Positives.
What do you dislike about the product?
Scope for improvement for escalations related to automated alerts.
What problems is the product solving and how is that benefiting you?
Great Integration support for wide variety of tools.


    Jose M.

Un servicio que aporta tranquilidad y seguridad

  • June 24, 2024
  • Review verified by G2

What do you like best about the product?
Servicio con un gran número de profesionales pendientes de la seguridad de mi empresa, fácil de implementar y con una gran integración con otros fabricantes.
What do you dislike about the product?
Por poner alguna cosa, el que no esté disponible en idioma locales que no sea el Ingles.
What problems is the product solving and how is that benefiting you?
Soluciona el problema de disponibilidad de un equipo dedicado de ciberseguridad, con este servicio la vigilancia y seguimiento está cubierta todos los dias del año a cualquier hora


    Information Technology and Services

Easy roll out and implementation globally

  • June 20, 2024
  • Review provided by G2

What do you like best about the product?
Ease of implementation and Sophos response to enquiries
What do you dislike about the product?
Interface can be clunky in comparison to other vendors
What problems is the product solving and how is that benefiting you?
Considering the global threat environment MDR is the way forward


    Retail

Sophos MDR

  • June 19, 2024
  • Review verified by G2

What do you like best about the product?
The dashboard is very intuitive and easy to navitgate.
What do you dislike about the product?
I don't have anything to dislike at the moment.
What problems is the product solving and how is that benefiting you?
It is solving the problem of having a security team looking into any threats.