Companies in the travel and hospitality (T&H) industry need to centrally collect customer data, effectively communicate with customers, and provide a seamless customer experience from booking to arrival. By using Seamless End-to-End Traveler/Guest Journey solutions on AWS, T&H companies can deploy Internet of Things and biometric devices, along with other devices that collect traveler or guest data, to interact with the customer throughout their journey. This can help T&H companies increase customer satisfaction and retention.

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