Transform your cloud operations with AWS

Investigate, troubleshoot, and remediate faster with visibility and analytics across your applications and environments

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Learn how AWS helps drive operational insight and efficiency

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AWS helps streamline your cloud operations and reduce MTTR

Accelerate operational investigations

With a deep understanding of your AWS cloud environment and resources, Amazon Q Developer looks for anomalies in your environment and identifies potential root-cause hypotheses. It suggests remediation actions for common AWS issues by surfacing relevant AWS Systems Manager automation runbooks and documentation.

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Navigate related telemetry

Easily navigate and visualize relationships between AWS resources and workloads through an interactive topology map. Amazon CloudWatch adds context to observability data, enabling you to explore related metrics and logs in a single view without switching between consoles or sifting through large volumes of telemetry.

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Unlock seamless application performance monitoring (APM)

Streamline application performance monitoring (APM) with the fully managed, OpenTelemetry- compatible Amazon CloudWatch Application Signals.

Monitor and triage your application health with ease using an application-centric view of your AWS resources, services, dependencies, and service level objectives (SLOs). Amazon CloudWatch Application Signals automatically instruments, tracks, and collects key metrics like latency, faults, and errors without custom code.

Find and resolve end-user transaction issues faster with complete visibility into your application spans and transactions. See every step from placing an order to completing a purchase – with detailed visual analytics. You can monitor and troubleshoot how users interact with different parts of your applications using span analysis.

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Simplify operational and security analytics

Get real-time analysis of logs and security data without data duplication. Leverage an integrated analytics experience between Amazon CloudWatch and Amazon Security Lake with Amazon OpenSearch Service for insight into observability and security data. Zero-ETL integration scales with your actual usage and data processing needs, reducing infrastructure, development, and maintenance.

Query and analyze log data in Amazon CloudWatch using OpenSearch Service Piped Processing Language (PPL) and OpenSearch SQL without complex data pipelines. Amazon CloudWatch customers can accelerate troubleshooting with out-of-the-box curated dashboards for AWS services like Amazon VPC, AWS CloudTrail, and AWS WAF. You can also access advanced Amazon OpenSearch Service analytics and visualization capabilities without changing your setup for Amazon CloudWatch Logs.

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Manage nodes running in any environment

Automate your node management at scale on AWS, multicloud, and hybrid environments in a single place with AWS Systems Manager. With a simplified, comprehensive, and central view of managed and unmanaged nodes, you can identify, diagnose, patch, and remediate nodes from a single place and scale your operational efficiency. AWS Systems Manager also integrates with Amazon Q Developer so you can see and control your nodes from anywhere in the AWS console.

Get complete visibility across your organization's AWS accounts and Regions and view comprehensive node information including instance details, OS data, installed agents, and tags.

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Benefits

AWS has more operational experience and scale than any other cloud provider, delivering cloud services to millions of customers around the world for over 17 years. This experience is built into Amazon Q Developer's investigative capabilities to create and present you with investigation hypotheses, and guide you through troubleshooting and remediation capabilities that no other cloud provider offers.

Amazon CloudWatch automatically adds context to your observability data, allowing operators of all experience levels to expertly navigate across telemetry and related resources. Complementing this, Amazon Q works alongside you in your troubleshooting journey to identify anomalies in your application and drive hypotheses on the root cause of the issue, saving you time in finding root cause.

Transform disparate telemetry into real-time insights with automatic resource relationship mapping and interactive topology views. Navigate seamlessly from high-level services to individual metrics while maintaining system-wide context. Pre-built dashboards and automatic instrumentation provide immediate visibility into critical metrics, while integrated OpenSearch capabilities enable analytics and visualizations without additional setup.

Enhance your analytical capabilities with multiple query languages, including SQL and OpenSearch PPL, for sophisticated log analytics. Access Amazon OpenSearch Service features directly within Amazon CloudWatch without changing your existing setup. Eliminate separate data pipelines and storage costs through zero-ETL integration, enabling efficient log analysis and visualization while optimizing operational costs.

Use AWS Systems Manager to enhance visibility into managed and unmanaged nodes across your organizations’ AWS accounts and Regions. You can run operational tasks and automate operating system and software patching across AWS, on-premises, and multicloud environments.

Customer success stories with AWS

More customer success stories

  • Amazon Kindle

    Amazon Kindle support engineers have seen 65-80% faster issue resolution while using the Amazon Q Developer operational investigation capability, helping them more quickly address the needs of customers to provide the best user experience.

  • Cedar Gate Technologies

    Healthcare technology provider Cedar Gate Technologies can now identify the root cause of operational issues in about 30 minutes, compared to two hours, by using Amazon Q Developer to accelerate investigations and swiftly resolve issues so that clients across the healthcare ecosystem have continuity providing valuable care to their patients.

  • Yayoi

    With the new integrated analytics experience and zero-ETL integration between Amazon CloudWatch and Amazon OpenSearch Service, Yayoi no longer has to copy logs from Amazon CloudWatch for analysis, or create ETL pipelines. Now, we can use OpenSearch Discover to analyze Amazon CloudWatch logs in-place, and build indexes and dashboards on Amazon CloudWatch Logs.

    Kazuma Imaizumi, Service Platform dept, Yayoi

  • Amazon Music

    Amazon Music developers are using Amazon Q as a 24/7 assistant to automate investigating and identify trends across issues, helping them move faster during their on-call shifts. Early usage shows that Amazon Music is resolving issues twice as fast, so that listeners can continue to enjoy their favorite songs.

  • Works Human Intelligence

    Using the new integrated analytics experience and zero-ETL integration between Amazon CloudWatch and Amazon OpenSearch Service, Works Human Intelligence can create out-of-the-box OpenSearch dashboards for VPC Flow logs and CloudTrail. This helps us monitor, analyze, and troubleshoot using visualizations derived from the logs.

    Akito Kidani, Engineering Manager, Works Human Intelligence

  • Intercom

    Our use of AWS Systems Manager has saved hundreds of engineer hours per year by fully automating patch management and automatically fixing broken hosts. We use Amazon CloudWatch for day-to-day autoscaling, as well as resource utilization management and tracking. With AWS CloudTrail, we can audit logs for changes, allowing us to meet compliance requirements. Using AWS Config, we can easily visualize and navigate timelines of configuration changes in our environment. Overall, the Management and Governance services have allowed us to establish secure management at scale while saving costs.

    Brian Scanlan, Principal Systems Engineer - Intercom

  • HENNGE

    The integration between Amazon CloudWatch and Amazon OpenSearch Service has been a game-changer for us! Our teams were already comfortable using OpenSearch Piped Processing Language (PPL) and SQL, so the learning curve for using PPL/SQL in Amazon CloudWatch Logs Insights was minimal. We’re able to troubleshoot faster, and the dashboards make it easy to spot trends and potential issues from our logs. This means less time digging through data and more time focusing on what matters.

    Michael Wangsa, Deputy Division Manager, Cloud Product Division, HENNGE