AWS Service Management Connector

Provision, manage and operate AWS resources within Service Management Tools

Benefits

Streamline provisioning, management, and operations of AWS resources with existing ITSM tools.

Federate visibility and control of resources across your AWS environment.

Detect and resolve cloud operational issues with ITSM workflows.

Execute service management processes at cloud speed.

Use cases

Use curated products to request AWS resources such as Amazon WorkSpaces, Amazon EC2, application patterns or an AWS account with your ITSM tooling.

View AWS resource relationships and compliance status federated in near real time to your existing asset repository (CMDB). Streamline AWS resource data within your hybrid cloud environment.

Eliminate swiveling cloud operations across AWS and other operational tools to accelerate detection, response, remediation and change enablement processes.

Respond and remediate security incidents detected from findings in your existing IT environment.


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