NTT DOCOMO, Inc. on AWS
A leading mobile telecommunications operator and the largest wireless carrier in Japan, NTT DOCOMO provides services to more than 80 million subscribers. NTT DOCOMO builds on Amazon Web Services (AWS) so that it can deliver more value to customers through innovative, feature-rich services. From serverless technology and data solutions to high-performance compute, the company is increasing the speed and quality of analysis, driving efficiency and cost-effectiveness, and continually improving customer experiences.
NTT DOCOMO's Cloud Journey on AWS
Data and Analytics
Keeping data secure and unlocking its value at scale
Continuous Innovation
Ongoing improvements to support transformation
Internet of Things
Building solutions to connect, store, and analyze device data
High Performance Compute
Accelerating innovation with virtually unlimited infrastructure
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Data and Analytics
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Continuous Innovation
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Internet of Things
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High Performance Compute
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Data and Analytics
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2023
NTT DOCOMO Builds a New Data Analysis Platform on AWS, Growing Its Users 13X and Invigorating Organization Data Use
NTT DOCOMO’s data platform—the Data Analysis Lab—is central to the organization’s use of data in understanding its customers and its business. The company moved the platform to the cloud, completing the migration in just 7 months, and has seen a 13-times increase in the number of user accounts, 10 times more analysis environment builds, and a 2.4-times uplift in data catalog users.
Moving to the cloud to evolve our data use, changing our IT staff’s mindset, and increasing our cost awareness will generate more satisfaction for analytics environment users and increase customer value.”
Syusaku Ijiri
General Manager, Information Systems Department, NTT DOCOMO
2022AWS re:Invent | NTT DOCOMO Transforms the Use of Data using Amazon Redshift
Motivated by a need to enhance its digital marketing and network operations, NTT DOCOMO started using in 2014. Learn how migrating to the cloud and using Amazon Redshift has improved access to data for its 2,600 analysts and driven more efficient operations.
2022NTT DOCOMO Boosts Data Analysis Organization Wide Using Amazon Redshift
Handling 6 petabytes of data, NTT DOCOMO’s data analysis platform needs to be secure, reliable, and scalable. To enhance performance and cost-effectively support growing data volumes, the company moved to Amazon Redshift RA3 instances. The fast processing of data is accelerating analysis and improving digital marketing.
2021DOCOMO Empowers Business Units with Self-Service Knowledge Access Thanks to Agile AWS QuickSight Business Intelligence
NTT DOCOMO, Inc. is a data-driven company, using insights to continuously improve its services. AWS enables them to run an enterprise data warehouse that ingests millions of data points with unlimited scale—and provides services such as Amazon QuickSight that give non-technical users rapid access to the real-time information they need.
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Continuous Innovation
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2022
NTT DOCOMO Migrates Its Payment App Backend to AWS to Accelerate Continuous Customer Experience Improvement
Delivering value to customers is the driving force behind NTT DOCOMO’s business, and the reason why it’s the leading mobile operator in Japan. The company used AWS managed services, serverless technology, and containers to speed up service innovation and add new features weekly.
AWS reduced operating workloads, so we have more time to deliver new value to our customers, letting us quickly add many features and improvement while supporting 10 million additional users each year.”
Tetsuo Ohori
Manager, Wallet Services Product Design Division, NTT DOCOMO -
Internet of Things
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2020
DOCOMO Bike Share Powers Innovative Bicycle-Sharing Service Using AWS IoT
DOCOMO Bike Share needed to support the growing popularity and use of its bicycle-sharing service, a critical public transportation service for the community of Tokyo. It migrated to AWS, using Internet of Things (IoT) technology to help ensure the service runs smoothly, seamlessly connecting users with bicycles.
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High Performance Compute
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2020
NTT DOCOMO Uses AWS to Build Cell Tower Inspection Tool That Cuts Costs, Improves Safety
Using AWS, NTT DOCOMO developed a cell tower inspection tool that has increased safety and saved 2,000 hours of inspection time in one year, as well as more than $100,000. AWS Batch provides the high-performance computing that helps the organization to optimize resources and efficiently run artificial intelligence and machine learning workloads.
AWS Batch is the most important management service in our system. It saves us a lot.”
Issei Nakamura
AI Specialist, NTT DOCOMO
In the News
About NTT DOCOMO, Inc.
NTT DOCOMO is Japan’s largest mobile operator. As part of NTT Group, it operates along with NTT Communications and NTT Comware to build a resilient and innovative business, creating and developing cutting-edge services for its customers in Japan and internationally.
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