Getting Started with AWS Service Management Connector

Steps to getting started

1

Set up your AWS account and configure required IAM permissions

Review Connector for ServiceNow Baseline Permissions

Review Connector for Jira Service Management Data Center Baseline Permissions

Review Connector for Jira Service Management Cloud Baseline Permissions

2

Install and configure the connector on your ITSM platform

Review AWS Service Management Connector in ServiceNow Store

Review AWS Service Management Connector in the Atlassian Marketplace Cloud

Data Center

3

Validate connectivity between AWS and the ITSM platform

Review AWS Service Management Connector ServiceNow validation steps

Review AWS Service Management Connector Jira Service Management Data Center validation steps

Review AWS Service Management Connector Jira Service Management Cloud validation steps