Traceability, Lineage & Recalls

In certain industries, in order to support customer recalls, product warranty claims, and field service products, companies need the ability to track and trace the product lineage including country of origin, supplier details, and any aftersales repairs. Traceability, Lineage, & Recalls solutions on AWS capture customer and product information across the value chain to enable near real-time tracking. Many of these solutions use Internet of Things (IoT) and blockchain technology to process orders and identify impacted product components by lot or serial number.