AWS Training Policies

AWS will bill you at the end of any month in which courses are delivered. You agree to pay the Total Amount for Purchased Classes, as well as any applicable taxes and additional Student fees from a class size increase (per Section 2 below). Payments must be consistent with payment terms for Services set forth in the AWS Customer Agreement available at https://aws.amazon.com/agreement, or other written agreement, outlining your use of the Services (the “Agreement”). Payment may be made in non-local currency if accepted by AWS. The Total Amount for Purchased Classes may be adjusted on an exchange rate as determined by AWS. Unless specifically modified in the Agreement, all amounts are in local currency.

Regardless of Section 1 above, if pre-payment of training is requested, you agree to prepay the Total Amount for Purchased Classes, as well as any taxes. Prepayment is due upon Order confirmation and receiving prepayment invoice or request for funds (“Prepayment”). AWS will provide a “Monthly Service Statement” outlining the Purchased Classes delivered and the application of the prepayment. Untimely Prepayment may result in delayed delivery of Purchased Classes. Prepayment expires 365 calendar days after Order confirmation and will not be refunded. AWS may invoice you if Prepayment is not made prior to delivered Purchased Classes.

You may adjust Student count for Purchased Classes up to a maximum of 25 Students by emailing your AWS Training contact and providing the Purchased Class name, Purchased Class Start Date, location, and requested number of Students (the “Revised Student Count”). AWS may agree to your request and will confirm your change request by e-mail. AWS will bill you based on the number of students listed on the Order. For any decrease in students, notify AWS at least 48 business hours (i.e., 2 business days) prior to Purchased Class Start Date to decrease your bill and reflect the Revised Student Count. If the Revised Student Count is below 10 students, you will be billed for and agree to pay the Minimum Class Fee for Purchased Classes. If additional students attend the training beyond those designated by email or Order, AWS may bill you on the actual student count.

For Semi-Private Training, should the Revised Student Count amount to less than the minimum number of Students listed on the Order for any Purchased Class, you will be billed for and agree to pay the Minimum Class Fee for that Purchased Class.

Either you or AWS may cancel or reschedule any Purchased Class at least 14 calendar days before Purchased Class Start Date. If your cancellation is received less than 14 days before original Purchased Class Start Date, you may be billed the Minimum Class Fee for Purchased Classes as outlined in the Order.

You can ask AWS to reschedule your Purchased Classes to another start date (the “Rescheduled Class Start Date”). Rescheduling requests should be made at least 14 days before the Purchased Class Start Date, otherwise AWS may not be able to accommodate your rescheduling request. The Rescheduled Class Start Date must be within 90 days of the original Purchased Class Start Date. If the Purchased Class cannot be rescheduled, you can choose to keep the original Purchased Class Start Date or cancel the Purchased Class. If the Purchased Class is cancelled, AWS may bill you based on the Minimum Class Fee as outlined in the Order.

“AWS Training” means ILT, Prepaid Trainings, and Semi Private Training.

“Instructor-Led Trainings” (ILT) means trainings directly sold and delivered by AWS.

“Minimum Class Fee” means the class fee listed on the Order based on the minimum number of Students that attend a Purchased Class.

“Order” means the Order Confirmation for AWS Training that AWS sends to you by email for you to confirm your purchase of AWS Training.

“Prepaid Trainings” means purchased trainings for which payment is received before any classes are delivered, that can be redeemed over a set period of time only for ILT classes. Prepaid Trainings are limited to certain countries that are subject to change.

“Purchased Class” means an AWS Training Class listed on the Order.

“Purchased Class Start Date” means the AWS Training Class Start Date listed on the Order.

“Semi-Private Training” means invitation-only classes for customers who do not have 10 or more Students for a full private training engagement.

“Student” means any individual who directly or indirectly accesses or uses AWS Training under your account, or on whose behalf you have arranged AWS Training.

“Total Amount for Purchased Classes” means the subtotal amount for Purchased Class exclusive of tax minus any applicable discounting.