Amazon Transcribe Medical

Automatically convert medical speech to text

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Overview

Amazon Transcribe Medical is an automatic speech recognition (ASR) service that makes it easy for you to add medical speech-to-text capabilities to your voice-enabled applications. Conversations between health care providers and patients provide the foundation of a patient’s diagnosis and treatment plan and clinical documentation workflow. It’s critically important that this information is accurate. However, accurate medical transcriptions such as dictation recorders and scribes are expensive, time consuming, and disruptive to the patient experience. Some organizations use existing medical transcription software, but find them inefficient and low in quality.

Driven by state-of-the-art machine learning, Amazon Transcribe Medical accurately transcribes medical terminologies such as medicine names, procedures, and even conditions or diseases. Amazon Transcribe Medical can serve a diverse range of use cases such as transcribing physician-patient conversations for clinical documentation, capturing phone calls in pharmacovigilance, or subtitling telehealth consultations.

Amazon Transcribe Medical is available as a set of public APIs that can address both batch workloads and real-time speech-to-text applications. The service is HIPAA-eligible and prioritizes patient data privacy and security. Amazon Transcribe Medical provides transcription expertise for primary care and specialty care areas such as cardiology, neurology, obstetrics-gynecology, pediatrics, oncology, radiology and urology.

  • Cerner

    Extreme accuracy in clinical documentation is critical to workflows and overall caregiver satisfaction. By leveraging Amazon Transcribe Medical's transcription API, Cerner is in initial development of a digital voice scribe that automatically listens to clinician-patient interactions and unobtrusively captures the dialogue in text form. From there, our solution will intelligently translate the concepts for entry into the codified component in the Cerner EHR system.

    Jacob Geers, Solutions Strategist, Cerner Corporation

Benefits of Transcribe Medical

Amazon Transcribe Medical provides accurate medical speech-to-text capabilities that can be easily integrated into voice applications. Whether users want to dictate medical notes or transcribe drug-safety monitoring phone calls for downstream analysis, the service offers accurate speech recognition that is both scalable and cost-effective. 

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Amazon Transcribe Medical is a scalable transcription service that lives in the cloud. Pay only for what you transcribe, with no fixed costs, upfront commitments, or long-term licenses. Flexibly scale up or down the usage based on the needs of your application and use case. 

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Using Amazon Transcribe Medical is straightforward. No prior machine learning knowledge or experience is required. Developers can focus on building their medical voice applications, by simply integrating with the service’s easy-to-use APIs. Transcribe Medical handles the heavy lifting of developing state-of-the-art speech recognition models. 

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Amazon Transcribe Medical is a HIPAA-eligible speech recognition service that prioritizes patient data security and privacy. The service is stateless, which means that it neither stores inbound audio nor output text. Users have full control over their data and determine whether they prefer to store transcriptions in local environments or self-managed cloud storage. 

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Use cases

  • Healthcare and life science customers can build transcription applications that capture physician-patient conversations in real time, without disrupting the interaction. Transcripts can be processed using downstream text analytics to identify key entities like medication, dosage, strength, and frequency, before final entry into electronic health record (EHR) systems.  

    Want a single API that combines Transcribe Medical with the generative AI capabilities of Amazon Bedrock to handle clinical documentation? Check out AWS Healthscribe.

Use Amazon Transcribe Medical to build voice applications that enable physicians to dictate medical notes, helping to reduce the burden of clinical documentation so that they can focus on delivery quality patient care.

Pharmaceutical companies can use Amazon Transcribe Medical to transcribe phone calls that report on drug safety and side effects. Customers can efficiently integrate with the service to deploy their pharmacovigilance solutions across large-scale contact centers.